Talk about the importance of ongoing education for retailers and their staff.
Donna Fellman:Tell me more about the kinds of retailers who seek out and benefit from tea education.
DF:Tell me about the importance of tea festivals.DF:Tell me why you chose the topic of “One Plant, Six Teas.”DF:How can a retailer get his or her employees and customers enthused about the story of six teas coming from one plant?DF:
How does staff education impact customer experience in a teahouse or store?DF:Tell me about some good customer education programs.DF:
What would you like people to know about the World Tea Academy? Is there anything you would like people to know about the curriculum?DF:What are some World Tea Academy student demographics?
DF: